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Internet search giant Yahoo!Inc. (“Yahoo”) revealed last year that it was the victim of two massive data breaches back in 2013 and 2014 that potentially affected more than 1.5 billion users. Investigations into the incidents continue to reveal potentially damning information regarding what the company knew and when, how the company responded to the breaches, and the status of Yahoo’s information security at the time of the breaches. The details that have emerged paint the picture of a company that failed to adhere to basic data security requirements. Unfortunately, the technology company will likely become a case-study in what happens when an organization fails to follow security best practices.
Continue Reading Yahoo Data Breaches: A Lesson in What Not to Do

White gift box wrapped with vibrant red bow and ribbon isolatedTalk about a “bank holiday” – under a settlement deal filed in court yesterday, Target will pay $39.4 million  to a litigation class of banks and credit unions to settle financial institution claims related to the retailers’ massive 2013 data breach, which compromised at least 40 million credit cards. The preliminary settlement is the first time a retailer has agreed to directly absorb financial institutions’ costs from a data breach, such as fraud losses and the expense of issuing new debit and credit cards.

Under the terms of this settlement, Target will pay up to $20.25 million directly to the settlement class and $19.1 million to fund MasterCard’s Account Data Compromise Program relating to the breach. The settlement will apply to all U.S. financial institutions that issued payment cards identified as having been at risk from the breach and that did not previously release their claims against Target by signing on to separate deals. A final approval hearing on the settlement is set for next year.
Continue Reading Target update: Happy holidays for banks

Couple with relationship problems - Two stylish lovers having couple problems

Do data breaches cause lasting reputational damage for organizations? We all know breach response is expensive –  just ask Target, which posted data breach-related costs of $162 million through fiscal year 2014, plus another $129 million for the first half of FY2015, all net of $90 million in cyber insurance. That’s a lot of zeros, and it’s not over yet. According to Ponemon’s 2015 Cost of Data Breach study, the average U.S. cost of a “malicious or criminal breach” is $230 per compromised record, $210 per record for a “system glitch” breach, and $198 per record for “human error” breaches. The U.S. breaches in the study averaged more than 28,000 compromised records and an average total cost of over $6.5 million.

But beyond response hard costs, the X factor for many companies is a fear of crippling reputational damage in the wake of a large-scale data breach. As it turns out, such fears may be unfounded, and may also be unhelpful.
Continue Reading Will you still love me tomorrow, post-breach?

flower-illustrationiStock_000018468303_LargeIt’s tempting to “gild the lily” when applying for cyber insurance. Insurers are still getting their arms around how to underwrite cyber risks, and so applications commonly feature a lengthy questionnaire about security controls and safeguards. Often folks in the insured’s Finance or Risk departments handle the application process, with minimal involvement by IT Security and Legal. The result can be questionnaire responses that are, well, “aspirational.”

The problem is that the insured’s representations in the application usually become part of the policy, with coverage conditioned on the representations being accurate when made, and also on an ongoing basis. If the questionnaire responses are later deemed to be material misrepresentations, or if what was represented changes materially, then coverage may be lost. With cyber insurance applications, gilding the lily can result in gelding of coverage.
Continue Reading Gilding, gelding, & cyber insurance applications

belliStock_000069495383_LargeFor years, federal district courts have reliably dismissed data breach consumer class actions at the outset, citing the U.S. Supreme Court’s 2013 decision in Clapper v. Amnesty International. Defendants’ tried-and-true argument goes like this:  (1) under Clapper, plaintiffs must allege at least an imminent risk of a concrete injury to have standing under Article III of the U.S. Constitution; (2) the data breach plaintiffs haven’t alleged such an injury, and any future alleged injuries are too speculative; (3) so no standing, and no case.  But last week, in Remijas v. Neiman Marcus Group, the Seventh Circuit disagreed. The Neiman Marcus decision pumps new life into consumer data breach claims, and plaintiffs will undoubtedly argue that it sounds a death knell for Clapper in data breach litigation.
Continue Reading Breach litigation standing — the bell tolls for Clapper

wolf-eyesiStock_000012725226_MediumCompanies suffering a data breach have a lot to worry about. High on that list is Norman Siegel, a founding member of Stueve Siegel Hanson LLP. Siegel is a prominent data breach plaintiffs’ lawyer – he helped lead the team representing consumers in the consolidated Target data breach lawsuits, and currently serves as lead counsel representing consumers in the pending Home Depot data breach litigation. He also is co-chair of the Privacy and Data Breach Litigation Group of the American Association for Justice.

I recently asked Siegel for his thoughts on the current landscape of data breach consumer litigation. Here is what he shared.
Continue Reading Words from the wolf at the door

spinningPlatesiStock_000011904878_LargeIt’s a dangerous world for protected information, with major breaches in the news and a challenging cyber-threat environment behind the scenes. Organizations must be prepared to respond to data breaches, but effective response is no small matter. There are 10 different channels of response activity for an organization that has suffered a security breach: Security, Legal, Forensic, Law Enforcement, Regulators, Insurance Coverage, Public Relations, Stakeholders, Notification, and Personnel Management. Most of these activities are involved in every breach, and all must be dealt with in significant breaches. These activities are not sequential. They play out in parallel, with interrelated effects… and with the response clock ticking.
Continue Reading The 10 key activities for effective data breach response – Are you prepared?

insurance-blocksiStock_000016893214_LargeThe U.S. District Court for the District of Utah recently issued an opinion construing cyber insurance coverage — one of the first cases of its kind. The court determined in Travelers Property Casualty Co. of America v. Federal Recovery Services, Inc. that there was no cyber insurance coverage under a technology errors and omissions policy, because the allegations against the insured included only claims of intentional misconduct. Similar to traditional forms of liability insurance, the errors and omissions cyber insurance only covered mistaken, negligent, or otherwise unintentional conduct.

As data security breaches have become commonplace, many insurers have responded by limiting or excluding coverage for data-related events and claims under traditional policies, and have instead offered separate cyber insurance policies. While there has been much discussion about cyber insurance generally, few courts have yet construed cyber insurance policy terms.
Continue Reading Cyber insurance not a cure-all for data disputes